Customer Service Manager
Make Your Mark Where It Matters
Are you a strategic leader who thrives on building exceptional customer experiences and empowering high-performing teams? Join Golden West Packaging Group , where your leadership will shape how top brands experience our service—one partnership at a time.
At Golden West Packaging, we’re not just delivering boxes—we’re delivering trust. As our Customer Service Manager , you’ll lead a passionate team committed to making every customer interaction seamless, positive, and unforgettable.
Who We Are:
Golden West Packaging Group is a leading West Coast mill-independent specialty packaging and printing business. With 12 manufacturing facilities across California and Washington, we deliver innovative, sustainable solutions for some of the most recognizable brands in food, medical device, tech, wine, pharma, cosmetics, and more.
Our capabilities span structural and graphic design, value-added converting, flexographic printing, and lithographic lamination. We’re proud to be part of an essential, growing industry—and even prouder of the inclusive, people-first culture we’re building.
What You’ll Do:
Lead a High-Performing Team
Own the Customer Experience
Drive Cross-Functional Alignment
Improve Systems and Processes
Track Results and Make Data-Driven Decisions
What You’ll Need:
What You’ll Get:
Ready to lead with purpose and passion? We’d love to hear from you .
Golden West Packaging Group is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind.
External Recruitment Agencies: To protect the interests of all parties, GoldenWest Packaging Group (GWPG) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to GWPG, including unsolicited resumes sent directly to GWPG leaders/managers/coworkers or to Epiphany's database will be considered GWPG property. GWPG will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. At this time no external agencies will be considered for the recruitment of this position.
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