Director of Outpatient and Community Services Job at New York State Office of Mental Health, Queens, NY

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  • New York State Office of Mental Health
  • Queens, NY

Job Description

Creedmoor Psychiatric Center (CPC), a Joint Commission accredited Office of Mental Health (OMH) facility is recruiting a Deputy Director, Psychiatric Center 2 – Operations (DDPC 2 – Ops) to serve as the Director of Outpatient and Community Services.

Duties:

The Director of Outpatient and Community Services serves as an essential member of CPC’s Executive Leadership Team. Under the general direction of the Executive Director, the Director of Outpatient and Community Services is responsible for the direction and oversight of CPC’s community service programs, including Family Care, two outpatient clinics, satellite clinic providing services to an adult home, Mobile Integration Team (MIT), Care Coordination Program, and an Assertive Community Treatment (ACT) Team, in addition to 146 residential beds. The Director of Outpatient and Community Services, working in close collaboration with the DDPC 2 Ops for Inpatient Services, will design, develop, evaluate, and ensure the effective operations of all CPC’s adult outpatient programs including:

  • Establishing and maintaining safe environments for patient care with a focus on evidence-based programs, cultural competence, and community care.
  • Participating in the development of CPC’s short and long term goals.
  • Establishing policies and procedures to ensure efficient and effective service delivery.
  • Monitoring and overseeing staffing, assignments, and work schedules to ensure quality patient care.
  • Ensuring service delivery complies with OMH guidelines, values, and regulatory agency standards.
  • Maintaining working relationships with external organizations to maximize resources and implement program goals.
  • Supervising and coordinating activities of subordinate managers.

About CPC

CPC, a Joint Commission-accredited facility, located in Queens Village, NY, provides a continuum of care to individuals from the borough of Queens who require intermediate and extended mental health treatment through inpatient and outpatient services. CPC is a large, urban facility with 337 inpatient beds, 146 outpatient residential beds, an Assertive Community Treatment (ACT) Team, and a wide array of other outpatient programs. CPC also sponsors the Accreditation Council for Graduate Medical Education (ACGME) accredited Psychiatric Residency Program affiliated with Columbia University Vagelos College of Physicians and Surgeons.

About OMH

OMH operates the largest state mental health system in the country, with 23 hospitals, 90 clinics, two world-class research institutes, a secure residential center, and a network of community services. OMH hospitals are all Joint Commission-accredited and recognized as among the best mental health hospital systems in the United States. OMH believes everyone should have an equal opportunity to achieve mental wellness. This means implementing services and policies to reduce disparities in access, quality, and treatment outcomes for historically marginalized, underserved, and unserved populations.

If you would like to join CPC and contribute to a workforce dedicated to public service, we offer:

  • Generous paid time off, including thirteen (13) vacation days, eight (8) sick days, and five (5) personal days accrued during the first year of employment; thirteen (13) paid holidays each year.
  • Option to choose a NYS health insurance plan that meets your needs.
  • Dental and vision coverage.
  • Enrollment in the New York State and Local Retirement System (NYSLRS) or a voluntary defined contribution plan.

Minimum Qualifications:

Education:

Master's degree in a mental hygiene discipline (including physician assistant, occupational therapy, physical therapy, social work, speech pathology and audiology, communication disorders, psychology, recreation therapy, rehabilitation counseling, education, nursing), hospital administration, community mental health, business or public administration or other administrative area specifically related to health care, behavioral or social science or a valid license to practice medicine in New York State or Canada.

AND

Experience

Seven (7) years of administrative, consultative, or supervisory experience in a mental health program, three (3) years of which must have been managerial experience, including one or more of the following:

  1. One (1) year of experience in a position comparable to Clinical Chief of Service or Director of Mental Health Rehabilitation;

OR

  1. Two (2) years of experience in a position as administrative head of a multidisciplinary treatment team;

OR

  1. Two (2) years of professional, supervisory, or administrative experience in the development, operation, and/or implementation of the mental health service delivery system for State facilities, counties, or local/private agencies in three (3) or more of the following areas: program development, management procedures, community organization, resource planning, funding, program proposals, advisory boards, consumer and community advocacy and intergovernmental relations.

Additionally, all candidates must be eligible to participate in Federal health care programs (e.g., Medicaid). Individuals excluded from participation in these programs will not be considered.

Interested candidates should submit a resume by August 7, 2025:

Attention: DDPC 2 – Operations - CPC

NYS Office of Mental Health

44 Holland Avenue

Albany, NY 12229

PHONE # (518) 474-1261

deputydirectorsearch@omh.ny.gov

Email submissions preferred

Notes

  1. Background check is required. Candidates may be required to pay the associated fees. Employment is contingent upon complying with and satisfactorily meeting the background check requirements.
  2. It is the candidate’s responsibility to clearly demonstrate how they meet the minimum qualifications. Vague or ambiguous information will not be interpreted in the candidate’s favor.
  3. In order to be hired and to maintain your employment, candidates cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists. If appointed and subsequently listed as an excluded individual or entity on any of these lists, you may be terminated from your employment.
  4. If appointed, the selected candidate must establish and maintain residency in New York State to continue employment in this position.
  5. The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. The Office of Mental Health embraces diversity and promotes a workplace in which individual differences are recognized, appreciated, and respected. The New York State Office of Mental Health is an equal opportunity/affirmative action employer.

Job Tags

Temporary work, Work at office, Local area,

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