Job Description

Overview

The Warehouse Equipment Management Specialist plays a key role in supporting the efficiency, accuracy, and continuous improvement of warehouse operations. This role is responsible for managing critical equipment, packing materials, operational reporting, and supporting cross-functional projects. The ideal candidate is preferred to have 5–10 years of experience in warehouse operations, including forklift and side clamp maintenance. (This is not a mandatory qualification, but a preferred one.) Strong analytical skills and proficiency in Microsoft Office tools, WMS, and ERP systems are required. Bilingual fluency in both English and Korean is required. Occasional business travel is expected to support operations across multiple warehouse locations.

Key Responsibilities

1. Equipment Management

• Oversee operational equipment including forklifts, side clamps, RF scanners, label printers, and banding tools .

2. Packing and Shipping Material Management

• Monitor and manage inventory of essential packing materials including crates, foam, boxes, shrink wrap , and protective packaging.
• Forecast and maintain safety stock levels for pallets and shipping materials , working closely with warehouse teams to avoid shortages or overstock.

3. Data Analysis & Reporting

• Collect, analyze, and report on operational data using Excel, Google Sheets , and BI tools such as Tableau .
• Develop dashboards and reports to monitor:
• Equipment downtime and recovery
• Clamp pressure trends and anomalies
• Scanner performance and OOS tracking
• Pallet inventory, costs, and purchasing activity
• Deliver actionable insights to support internal process improvement and external customer reporting.

4. Project & Process Support (Ad-hoc)

• Contribute to warehouse improvement initiatives and cross-functional projects by providing data analysis, operational feedback, and implementation support.
• Participate in packaging evaluations and transitions for new product lines and transportation-specific solutions .
• Track utilization , monitor out-of-service (OOS) rates, and coordinate repair/work orders with vendors and service providers.
• Maintain accurate records in the equipment management system ; support full procurement cycles including contract negotiation .
• Coordinate urgent repairs and equipment transfers between warehouse sites in collaboration with external vendors.
• Manage and update equipment lease records and documentation for both internal and customer communication.
• Hands-on experience in forklift and side clamp maintenance is required.

Qualifications

• Bilingual fluency in both English and Korean is required
• 5–10 years of experience in warehouse operations, including forklift and side clamp maintenance . (Preferred)
• Business Travel: Occasional travel required to support and coordinate operations across multiple warehouse sites.
• Proficient in Microsoft Office Suite : Excel (advanced skills), PowerPoint , Outlook , and Teams
• Experience with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) platforms.
• Skilled in using BI tools like Tableau for data visualization and reporting. (Preferential treatment)
• Experience with telematics systems to track equipment utilization is a plus.
• Strong organizational, communication, and problem-solving abilities.

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